📦 Shipping Policy – Coverqueen (India)
At Coverqueen, we are committed to ensuring that your order reaches you safely and on time. This Shipping Policy applies to all orders shipped within India.
🛍 Order Processing Time
- Orders are processed within 1–3 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Once processed, you will receive a shipment confirmation email with a tracking number.
🚚 Delivery Timeline
We partner with top courier services to deliver across India.
| Delivery Zone | Estimated Delivery Time |
|---|---|
| Metro Cities | 3–5 business days |
| Tier 2 & 3 Cities | 5–7 business days |
| Rural/Remote Locations | 7–10 business days |
Note: Delivery times may vary due to weather, operational issues, festivals, or government restrictions.
💰 Shipping Charges
- Standard Shipping Fee: Calculated at checkout based on your location and order weight.
- Free Shipping: Available on select products or promotions (automatically applied at checkout).
📦 Order Tracking
After dispatch, a tracking ID and link will be sent via email/SMS. You can use it to monitor your shipment status in real-time.
🚫 Undeliverable Packages & Address Issues
- Ensure your shipping details are accurate to avoid delivery issues.
- In case of an incorrect address or failed delivery attempts, re-shipping will be charged at actuals.
- Unclaimed or refused deliveries will not be eligible for refunds.
📌 Important Notes
- We currently ship only within India.
- We do not deliver to PO boxes or military addresses (APO/FPO).
- COD (Cash on Delivery) availability depends on your pin code.
📩 Contact Us
For any shipping-related concerns or queries, feel free to reach out:
📧 Email: Coverqueencare@gmail.com
📞 Support Hours: Monday–Saturday, 10 AM to 6 PM